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FAQ

FAQ is aiming to help you to find out the easy answers that you may have well using our services.

We can often deliver a skip bin within a few hours of ordering, however, giving us 24 hours notice will ensure that your skip bin is delivered on time. If drivers’ schedules are heavily booked then we may have trouble getting a bin to you very quickly.

Also note that at times, particularly on weekends, our skip bins can be completely booked out. For weekend bookings, please try to book by the Wednesday night before.

Most general waste is acceptable, however some items cannot be accepted due to safety or weight reasons. For example, items that are toxic to either people or the environment are prohibited, such as poison, asbestos and industrial chemicals. Some heavy items such as concrete and bricks are acceptable, but only in limited quantities.

A complete list is below. Please contact us for further information.

Items we accept
  • Glass bottles and jars
  • Aluminium cans and foil
  • Aluminium windows
  • Doors
  • Newspapers, magazines & books
  • Office paper and envelopes
  • Phone books
  • Pizza boxes
  • Milk and egg cartons
  • Cardboard boxes and wrapping
  • Polystyrene
  • Steel food cans
  • Steel paint cans (empty)
  • Steel aerosol cans (empty)
  • Juice cartons and plastic soft drink bottles
  • Grass clippings
  • Small branches
  • Twigs
  • Garden prunings
  • Lawn clippings
  • Weeds, leaves, and flowers
  • Tree stumps (maximum diameter 25cm)
  • Timber logs
  • Small timber offcuts
  • Old pot plants and pots
  • Untreated timber
  • Palettes (broken down)
  • Plasterboard
  • Clothing charity bins
  • Rags
  • Bubble wrap/thin film plastic/plastic bags
  • Electrical cable
  • Scrap metals
  • Tyres (extra charge applies)
  • Mattresses (extra charge applies)
Items we don not accept
  • Cooking oil
  • Gas bottles
  • Vehicle batteries
  • Sump oil
  • Used oil filters
  • Batteries – single use or rechargeable
  • Paints and thinners
  • Household cleaners
  • Household chemicals
  • Synthetic chemicals
  • Empty gas bottles up to 9kg
  • Batteries – disposable or rechargeable
  • Petrol, Diesel
  • Acids
  • Any liquids
  • Medical waste
  • Grease trap waste
  • Containers filled with oil
  • Contaminated soil
  • Computers & accessories
  • Other electronics
  • Electrical appliances
  • Electrical appliances – battery operated
  • Mobile phones
  • Computer equipment and accessories (desktop PCs, laptops, monitors, hard drives, keyboards etc…)
  • Home office equipment (printers, scanners, photocopiers, fax machines etc…)
  • Electronic games and toys
  • Entertainment equipment (televisions, stereos, DVD players, hi-fi equipment, speakers etc…)
  • *Please note – Most Councils have an e-waste drop off, please call your local council for more information regarding e-waste.
Items Expressly Prohibited
  • Asbestos
  • Poisons
  • Radioactive materials
Items accepted in limited quantities (less than three wheelbarrows per bin in total)
  • Concrete & Bricks
  • Dirt, Rocks & Rubble
  • Soil & Sand
  • Roof tiles
  • Bathroom tiles (with concrete backing)

We can often deliver a skip bin within a few hours of ordering, however, giving us 24 hours notice will ensure that your skip bin is delivered on time. If drivers’ schedules are heavily booked then we may have trouble getting a bin to you very quickly.

Also note that at times, particularly on weekends, our skip bins can be completely booked out. For weekend bookings, please try to book by the Wednesday night before.

On confirmation of a booking, an invoice is either sent by email or if requested, confirmation can be given over the phone. Payment is required prior to delivery.

Payment can be made any of the following ways:
  • by following the ‘pay now’ button, at the top of the emailed invoice.
  • direct debit. Details are on the invoice (direct debit should be paid 24 hours before delivery).
  • over the phone (most card types accepted. Please note that for security reasons, details are entered directly into the EFTPOS machine and not stored)
  • on account. (To apply for an account, please contact us. Accounts must be paid by the due date to avoid late payment fees).
  • on delivery can be arranged on request. (cash or mobile EFTPOS).

A height clearance of 2100mm and width of 2400mm covers most carport garages and driveways.

No. The trailers are registered and do not require permits, however you must abide by local council parking restrictions on the road and footpath. Speak to the driver upon delivery for further advice.

When the skip leaves your property, it’s taken back to our depot at Hindmarsh, where it’s loaded on to a truck and delivered to the SITA-Resourceco recycling plant, at Wingfield.

The waste product is put on a mound ready to be sorted. It’s placed into a hopper and the material is then sorted via a series of conveyor belts, 32 in total, separating all the waste into combustible and non-combustible materials.

All ferrous and non-ferrous items are salvaged and recycled as well as inert products such as bricks, concrete and soil.

All combustible material is broken down until it becomes Processed Engineered Fuel (PEF). This product looks like the material you’d see in a vacuum cleaner. This is then sold to companies such as Adelaide Brighton Cement, to fire up their cement kilns. The end ash is recycled into fly ash, which is used in the production of cement.

Less than 5% of total waste goes into landfill.

On a 4 cubic metre skip, with 600 kilos of waste, less than 25 kilos goes to land fill, and in most cases all is recycled.

To find out more visit SITA-Resourceco South Australia

Our standard hire period is 3 days minimum, with maximum of 4 days. If it is required for longer periods speak to the driver or ring the office on 0408 088 142. Extra charges at the discretion of Southaus Trailer Bins.

When the skip leaves your property, it’s taken back to our depot at Hindmarsh, where it is loaded onto a truck and delivered to the SITA-ResourceCo recycling plant, at Wingfield.

They specialise in the processing of Construction and Demolition (C&D) waste materials, consisting of asphalt, concrete, bricks and rubble. This waste is then used to manufacture a range of recycled aggregates and recycled asphalt products.

Recycling C&D material provides a diversion of waste from landfills. It also conserves resources by extending the life of quarries, and offering a full lifecycle of material/s from demolition through to re-supply to site for construction carbon benefits..

The waste product is put on a mound ready to be sorted. It’s placed into a hopper and the material is then sorted via a series of conveyor belts, 32 in total, separating all the waste into combustible and non-combustible materials The ferrous and non-ferrous metals, inert fractions (bricks, concrete etc) and non-recyclables are removed. All combustible material is broken down until it becomes Processed Engineered Fuel (PEF). This product looks like the material you’d see in a vacuum cleaner. This is then sold to companies such as Adelaide Brighton Cement, to fire up their cement kilns..

The PEF material is first used for heating and drying cement. The end ash is recycled into fly ash, which is used in the production of cement. All salvaged metals are then shipped to specialist external companies for sorting and recycling. The inert fractions are recycled and resupplied to the civil construction market as an alternative to traditional quarried products. Other waste streams accepted are asphalt, concrete and masonry, which are recycled into rubbles and road base materials, and Clean, Wet and Mixed Fill.

Green or wet waste, typically refers to organic waste, for example, food leftovers or garden clippings and is heavy in weight due to dampness.

We send our wet waste to Integrated Waste Services (IWS) and they process the waste as per standard procedures across the industry. Initially the waste is let sit for a couple of days. It is then in a slightly rotted state and can be compacted, after which it is put into landfill.

It is up to each individual to do their part. By being aware of what happens to each type of your rubbish, you can make more informed decisions. You can recycle at home, which also saves the cost of hiring a skip.

It is important to me because it keeps the environment cleaner, fewer trees are cut down and it’s cheaper to recycle metal, plastics etc., than digging ore out of the ground. It’s also energy efficient. We are very proud that less than 5% of our waste goes into landfill. That means a massive 95% is recycled.

About 25% of my customers ask “what happens to their rubbish?” and are pleasantly surprised that it gets recycled. I would love to see more customers recycle some of their better items, such as bicycles, appliances and furniture, before calling me. Gone are the days of hand me downs. Everyone wants new, hence more waste.

On a 4 cubic metre skip, with 500 kilos of waste, less than 25 kilos goes to landfill, and in most cases all is recycled. To find out more, visit www.resourceco.com.au and www.iwsgroup.com.au

I was working for another company called Trailer Trash, which had skips with similar features to Zoom Skips. They decided to downsize their Australian operation and made me an offer to buy their trailers. I was already very impressed with the features such as lockable lids and flexibility to place the skip very close to people’s rubbish, so the product appealed to me. Customer service is also very important to me, so this was a business opportunity that enabled me to interact with customers, which is still one my favourite parts of the day.

I was tossing around ideas with my son Michael and during the brainstorming, he could picture me zipping around. Following that idea, I suggested zooming instead of zipping, and Southaus Trailer Bins was born!

Getting people to actually see the skips and therefore to see the difference between the two types of skips. Our skips come delivered with a car and are totally manoeuvrable. They don’t damage lawns or pavers, can go into tight spaces and close to people’s rubbish. The people that have seen my skips say that they like the versatility as well as the security of lockable lids. Once people have seen them and have a choice they say it is a no brainer!

Above all, meeting the customers. So many brilliant people. All different types and walks of life. Seeing the smiles on their faces when they are happy with what they have received and the service I have given them, means a hell of a lot to me. I believe that what you put in is what you get back. I put a lot in and I definitely receive a lot back.

Plenty of them! A type of situation that I see many times is when younger people are helping their elderly parents to sort out and clear their rubbish. It’s a different generation now and the disposable nature of society is different to 40 or 50 years ago when there was a shortage of building materials. People used to save anything of value then, for use later, such as pieces of old pipe, screws, tools, everything. Now people tend to buy new, often just use what they need and discard the rest. So, there have been some funny moments when people haven’t seen exactly eye to eye on what is valuable! One of the funniest was when I arrived a few mornings in a row, to empty a skip that had been filled by a gentleman’s helpful children, only to discover it empty as he had been sneaking out at night and taking everything back inside!

Indirectly, as there does seem to be a lot of rubbish now. In particular there is so much packaging, from our day to day groceries, to large items of furniture and white goods. Combined with councils cutting costs and reducing hard refuse collections, skips such as mine will be needed more and more. The concern I have is that instead of hiring a skip, people might start just dumping rubbish if it costs too much to dispose and we certainly don’t want that.

I would love to retire on 5-6 acres of land and live off the land and go completely off grid. It’s always been a dream of mine. I’m a very keen gardener. It would be all organic and pesticide free. I would have solar and wind energy generation with battery back up storage for electricity. I look forward to growing fruit, veggies, and having chickens and eggs. I imagine it could be in the foothills of Adelaide. Best of everything. Not far away from family and the city. My grandchildren could have fun running around, seeing and experiencing everything healthy which would be good for them too.

Going overseas with my wife. We’ve been married 35 years this month and we’ve always put our family and their needs first. We are planning a trip to Europe for 2020, including time to visit family in Italy, including some cousins whom I’ve never even met. Something we’ve always wanted to do. I might have a business partner by then so that I can take a bit more time off. But even later when semi retired I want to keep an active role in the business and continue the expansion. I really enjoy it.

Yes, definitely. One thing I strive for is to see more local businesses be supported by our local community. I worry about our children leaving to work interstate or overseas. I always use local companies wherever possible in all areas of my business and personal life. My trailers are produced locally even though they cost a little more, but the quality is worth it. They are often remarked upon as being very sturdy and of excellent quality. I wish the state government would help fund more small local businesses. It’s something I’m passionate about. I love sticking with my roots in Adelaide!

Most of the time I don’t see what is in the skips. I do open the lids so the drivers know which bins are due to be emptied when they come back into the yard. At that point I have seen a few odd items over the time. I’ve seen complete bikes and exercise machines that look as though they are in perfect condition. I have found that often people are suddenly put in a rushed situation, such as selling their home faster than anticipated and they run out of time for a garage sale, for example. So good quality items can be thrown away.

I’d like to expand to have depots in the north and south. Currently I have to charge extra to deliver further away. I would love to be able to cater to more people and keep the costs the same for everyone. I will also be purchasing an extra tipper trailer. Recently I have added two of these so that people can dispose of heavy items such as concrete. Adding an extra one will also expand the options people have, as I’ll be able to offer an option for only green waste. This will be perfect for people cutting down and pruning trees in winter.

0408 088 142